Customer record
Sales, repairs, appraisals, custom jobs, consent, notes, communications, tasks, and lifetime value.
Product
Built for jewellery retailers that have outgrown spreadsheets and disconnected tools, JewelleryOps keeps daily work visible without losing the detail that matters.
Product preview
SELL
Retail sale recorded
Customer, item, payment, refund controls
TRACK
Stock movement updated
Location, supplier, valuation, audit trail
MANAGE
Repair or custom job active
Quote, bench work, approvals, collection
REVIEW
Owner view refreshed
Sales, margin, workload, category performance
Product snapshot
Instead of treating sales, stock, customers, workshop jobs, and reports as separate lists, JewelleryOps keeps the important relationships visible as work moves through the business.
Sales, repairs, appraisals, custom jobs, consent, notes, communications, tasks, and lifetime value.
Stock status, supplier, purchase history, location, valuation, movements, returns, and linked jobs.
Quotes, approvals, assignments, materials, labour, payments, due dates, status changes, and collection.
How it works
A jewellery business is full of handovers: showroom to stockroom, staff member to manager, customer to workshop, supplier to sales floor. JewelleryOps keeps those handovers structured.
1
A sale, repair, appraisal, custom job, supplier delivery, or customer follow-up starts as a structured record.
2
The customer, item, supplier, payment, job status, and staff actions stay connected as the work moves.
3
Permissions decide who can see costs, margins, exports, account actions, and sensitive customer or staff information.
4
Because the work is already connected, managers can see workload, profit, stock position, and exceptions without recreating reports by hand.
Product modules
Record sales, customers, items, payments, refunds, and the commercial detail owners need later.
Track live inventory, supplier links, purchase history, counts, movements, returned stock, and valuation.
Manage repairs, appraisals, custom jobs, quotes, bench tasks, approvals, payments, and collection states.
Keep customer notes, consent, tasks, follow-ups, timeline history, communications, and wishlist records together.
See category performance, staff activity, repair workload, appraisal revenue, custom job profit, and exports.
Control who can see margins, costs, accounting exports, customer data, account settings, and sensitive actions.
Why JewelleryOps
JewelleryOps is not trying to replace every tool in the business. It is the operating layer that helps jewellery teams connect the details that usually fall between POS, accounting, spreadsheets, messages, and paper job bags.
A POS can record a sale. JewelleryOps follows what happens before and after: stock movement, customer history, refunds, returns, repairs, and margin visibility.
Accounting tools summarise the numbers. JewelleryOps keeps the operational detail behind those numbers clear for the people running the business.
Spreadsheets can hold lists. JewelleryOps connects records, protects sensitive fields, gives every workflow a status, and keeps an audit trail.