JewelleryOpsby Black Rose
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Pricing

Clear monthly plans for jewellery teams that need operational control.

Start with the plan that matches your store count, users, workshop flow, reporting needs, and rollout support. Implementation and migration can be scoped separately where needed.

Enquire about JewelleryOps

Plans and pricing

Start with the level of operation you need to bring under control.

JewelleryOps pricing is designed around operational complexity: stores, users, workshop volume, reporting needs, migration, and support. Prices exclude VAT.

Starter

£199/mo

1 store / 10 included users

£12/mo per extra user

For independent jewellers giving the shop floor proper sales, stock, repair, and customer accounts.

Sales accounts for the shop floor

Sales, refunds, exchanges, customer records, and core CRM

Inventory catalogue, suppliers, stock counts, item history, and barcode-ready references

Repair, appraisal, and basic custom job tracking

Customer notes, tasks, wishlists, consent, and follow-up reminders

Supplier directory, basic purchase notes, and returned-stock visibility

Daily sales, stock, repair, and customer activity reports

Basic category performance, stock valuation, and repair workload views

CSV exports for sales, customers, stock, repairs, and appraisals

Role-based access for staff and management

Configurable dropdowns for metals, stones, categories, repair types, and supplier types

Most likely fit

Professional

£399/mo

1-2 stores / 20 included users

£10/mo per extra user

For busy teams that need stronger workshop flow, purchasing, permissions, and management reporting.

Everything in Starter

Custom jobs, quotes, approvals, change orders, labour, materials, and margin visibility

Purchase orders, goods receiving, supplier invoices, and supplier returns

Workshop bench queue, assigned tasks, due dates, holds, rework, and ready-for-collection states

Appraisal certificate templates, reminder lists, and appraisal revenue reporting

Customer timelines, tasks, reminders, and consent records

Customer segments, campaign lists, and marketing suppression records

Advanced reports for stock, repairs, sales, and staff

Manager approvals for refunds, discounts, stock adjustments, and job changes

Staff targets, commission support, team performance views, and restricted financial visibility

Bulk import support for customers, suppliers, inventory, and open workshop jobs

Scale

£549/mo

1-3 stores / 30 included users

£9/mo per extra user

For established teams that need stronger controls, deeper reports, heavier workshop flow, and multi-location preparation.

Everything in Professional

Stronger owner dashboards, scheduled exports, and recurring management reports

Store and workshop scorecards for sales, repairs, appraisals, custom jobs, and stock accuracy

Advanced permission groups for managers, workshop users, finance users, and sales staff

Multi-location preparation for stock, reporting, approvals, and staff access

Deeper migration support for larger product, customer, supplier, and open job data sets

Priority onboarding sessions for managers and senior staff

Growth

£799/mo

Up to 4 stores / 50 included users

£7/mo per extra user

For multi-store jewellery businesses that need location-level visibility, central purchasing, stronger audit controls, and cleaner finance exports.

Everything in Scale

Multi-location stock, inter-store transfers, store stock counts, and location-level valuation

Central purchasing, store receiving, transfer approvals, and supplier performance views

Accounting exports, VAT summaries, COGS reporting, refund ledgers, and reconciliation support

Expanded permission groups, location-aware access, audit logs, and security event visibility

Guided workflow mapping and rollout support

Scheduled exports, recurring owner reports, and deeper owner dashboards

Store scorecards for sales, repairs, appraisals, custom jobs, purchasing, and stock accuracy

Multi-store CRM segments, customer lifetime value reporting, and follow-up queues

Staged rollout support for managers, store teams, workshop users, and finance users

Enterprise

From £1,200/mo

Custom stores and users

Custom user pricing

For larger jewellery groups that need tailored rollout, governance, integrations, and support.

Everything in Growth

Custom onboarding, migration planning, sandbox setup, and production cutover support

Integration, API, webhook, accounting, ecommerce, messaging, and BI planning

Priority support arrangements, launch governance, escalation routes, and review cadence

Tailored reporting, multi-entity visibility, and operational governance

Single sign-on planning and security review support

Custom data exports, data warehouse support, and board-level reporting packs

Custom permission models, compliance evidence, audit export planning, and retention policies

Compare plans

Choose by how much of the business needs to run through JewelleryOps.

The main difference between plans is not just user count. Higher tiers add deeper workflow control, multi-location reporting, tighter permissions, and more support around rollout.

FeatureStarterProfessionalScaleGrowthEnterprise
Monthly plan£199/mo£399/mo£549/mo£799/moFrom £1,200/mo
Included users10203050Custom
Extra users£12/user/mo£10/user/mo£9/user/mo£7/user/moCustom
Store locations11-21-3Up to 4Custom
Shop-floor sales accounts

10 included

20 included

30 included

50 included

Custom

Sales, refunds, exchanges, and CRM

Advanced controls

Owner dashboards

Store-level views

Custom

Customer notes, tasks, wishlists, and consent

Timelines and segments

Follow-up reporting

Multi-store views

Custom governance

Inventory catalogue and stock counts

Single store

Manager reviewed

Store-ready controls

Store schedules

Custom

Barcode-ready item references

Labels and intake

Location-ready labels

Store/location labels

Custom

Repairs and appraisals

Core tracking

Advanced workflow

Workshop reporting

Multi-store reporting

Custom workflow

Basic custom job tracking

Quotes and approvals

Margin visibility

Materials and margin

Custom

Workshop bench queue

Assignments and due dates

Workshop scorecards

Store/workshop scorecards

Custom

Rework, holds, and collection states

Workflow reporting

Multi-store queues

Custom

Appraisal templates and revenue reporting

Revenue reporting

Multi-store appraisal reporting

Custom

Purchase orders and goods receiving

Central purchasing prep

Central purchasing

Custom

Supplier invoices and returns

Returns and reconciliation

Supplier performance views

Custom

Accounting exports and VAT/COGS support

Accounting exports

Scheduled exports

Ledgers and reconciliation

Custom

Manager approvals

Refunds, discounts, job changes

Advanced approval rules

Multi-store approval rules

Custom governance

Staff targets and commission support

Team scorecards

Store and team scorecards

Custom

Campaign lists and marketing suppression

Segment reporting

Multi-store CRM segments

Custom governance

Inter-store stock transfers

Custom

Location-aware permissions

Location-ready groups

Custom model

Scheduled exports and recurring owner reports

Store-level schedules

Custom packs

Audit logs and security event visibility

Audit logs

Evidence packs

Bulk import and guided migration

Bulk import support

Deeper migration support

Guided multi-store migration

Custom migration plan

Sandbox setup and production cutover
API, webhooks, ecommerce, messaging, and BI

Custom integrations

SSO, retention policies, and governance review

What shapes pricing

The monthly plan is only one part of getting it right.

Two jewellery businesses can have the same number of staff but very different stock structures, workshop volume, migration needs, and reporting requirements.

Stores and users

How many locations, staff accounts, managers, and permission groups need to be supported.

Workflows

Whether you need only core retail operations or the full mix of repairs, appraisals, custom jobs, CRM, purchasing, and accounting exports.

Migration

How much existing product, customer, supplier, stock, and job data needs to be cleaned up or moved.

Support

How much setup guidance, workflow mapping, team onboarding, and follow-up support you want included.

Extra users

Extra-user pricing reduces as the team grows.

Every extra account adds staff activity, customer history, permissions, reports, and long-term operational records. Larger teams get lower per-user pricing because the platform value spreads across more people.

Starter

£12/mo per extra user

1 store / 10 included users

Professional

£10/mo per extra user

1-2 stores / 20 included users

Scale

£9/mo per extra user

1-3 stores / 30 included users

Growth

£7/mo per extra user

Up to 4 stores / 50 included users

Enterprise

Custom user pricing

Custom stores and users

Included

The core platform stays consistent across every paid plan.

Starter should still feel like a real operating system, not a stripped-down teaser. Higher plans add scale, depth, controls, and rollout support.

Shop-floor sales accounts for everyday staff

Sales, refunds, exchanges, customer records, and item history

Inventory catalogue, suppliers, stock counts, labels, and stock movements

Repair, appraisal, and custom work tracking

Supplier records, purchase notes, returned stock, and basic receiving context

CRM notes, tasks, reminders, and customer timelines

Wishlists, customer consent, communication history, and follow-up queues

Owner and manager reports for sales, stock, customers, repairs, appraisals, and custom jobs

Role-based staff access

CSV exports for business review and accounting support

Configurable business lists for store terminology

Private access for your team

Enquiry first

Tell us what you want JewelleryOps to fix first.

A good enquiry starts with your current pain points: stock control, repair tracking, custom work, reporting, permissions, CRM, or replacing spreadsheets.

Enquire about JewelleryOps

More JewelleryOps pages

Product

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Workflows

View the workflows page.

Reporting

View the reporting page.

Pricing

View the pricing page.

JewelleryOps

by Black Rose

A modern operating system for jewellery retailers: sales, stock, repairs, custom work, CRM, reports, and permissions.

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Pricing is available by enquiry. Start a conversation about your jewellery business setup.

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